No approval yet from Ezine

I have been monitoring around the corner, about my submitted article to Ezine last week. Until now, it was not yet approved. It should be approved or disapproved within 7 days or less, but now they have exceeded the date and it was too much delay for me to know if my articles were approved or disapproved. I have contacted their customer support just to follow up my article, until now no response from them. What’s going on? Is my article submitted truly suspicious than the others? Definitely not, it’s because I have created my article handwritten by me with some broad research. But the press release directories are much finer than Ezine, because they have fast approvals in less than two days after submitting my press release to them. I’m so tired of waiting already, as I want my article to be approved and I can’t wait for that.